Privacy Policy

This Privacy Policy provides an explanation of Quantum Pro 360’s methods and actions in relation to the Personal Data of its visitors.

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This Privacy Policy provides an explanation of Quantum Pro 360’s methods and actions in relation to the Personal Data of its visitors. This includes elaboration on how we collect, process, store, protect, and share user data. Furthermore, throughout this document, we explain our users’ rights regarding the collection and usage of their Personal Data.

Before reading this Privacy Policy further, please familiarise yourself with the relevant terms and definitions provided below.

Definitions

  • Personal Data:Information related to an identified or identifiable physical person. If the individual can be directly or indirectly identified using the information, it is regarded as Personal Data. This includes identifiers such as names, identification numbers, location data, and other characteristics that express a person’s physical, physiological, mental, cultural, commercial, social or genetic identity. See Art.4(1) GDPR for more information.
  • Data Controller:The legal entity that determines what data is collected from users, how it is collected, and how it is used. In this case, Quantum Pro 360 is the Data Controller.
  • Data Processor:The legal entity responsible for processing Personal Data collected by the Data Controller.
  • Processing of Personal Data:Any operation related to the users’ Personal Data, including its collection, storage, deletion, alteration, and transfer.
  • GDPR: REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC.
  • How We Collect Personal Data

    To present an optimised user experience and provide high-standard services for users, Quantum Pro 360 must collect Personal Data from visitors to the website. Below we have listed the three primary ways in which we collect this data:

    Users may consensually provide some Personal Data when using services and features on the Quantum Pro 360 website. For example, when creating an account, users will provide information such as their name and contact details to enable us to successfully activate an account for them. By providing your data through our registration form and other services, you give your legal consent to us collecting and processing this data.

    When contacting us, users will provide their contact details, such as their phone number and email address. This Personal Data is necessary for us to address queries and resolve issues for users. Quantum Pro 360 will not process any Personal Data that is not relevant or necessary for the operation of its services.

    Other Personal Data, including, but not limited to, data related to the behaviour and characteristics of users, may also be collected by Quantum Pro 360 through cookies and other tools on our website. This data is necessary for the successful functioning of our website and will not be used to identify users individually.

    How We Legally Process Personal Data

    We limit our processing of Personal Data to only what is necessary for the execution and refinement of our services. Quantum Pro 360 adheres to the GDPR and other applicable privacy laws when collecting and processing Personal Data to ensure we do not infringe on the rights of our users.

    Quantum Pro 360 legally collects and processes Personal Data on the following grounds:

  • Legal Compliance:Quantum Pro 360, as a Data Controller, is required to collect certain Personal Data from site visitors.
  • Legitimate Interest:This is a GDPR lawful base in which Quantum Pro 360 is permitted to collect and process data if we can prove a legitimate interest in doing so and do not violate any user privacy rights.
  • Additional Data Collection:Quantum Pro 360 may collect other Personal Data for reasons not outlined above if the user gives explicit consent.
  • Quantum Pro 360 is not the Data Processor, and user data is not stored on its servers. After creating an account, users’ Personal Data is provided to the broker they have been assigned. This broker is then responsible for processing all data. If you have any questions about the processing of your data, please contact the broker you have been assigned.

    Personal Data Usage

    Quantum Pro 360 collects and processes data to improve services and provide an effective user experience. We use this Personal Data in the following ways:

  • For user communication:When contacting us through various communication channels such as email and our contact form, you must provide specific data to allow us to respond to your query.
  • For notification of offers:We may wish to notify users of limited-time offers that we are advertising which is why we need to process some Personal Data.
  • For website improvements:We have a legitimate interest in enhancing the services we provide on Quantum Pro 360. Therefore, we may collect and process other Personal Data that allows us to plan and execute updates to our website.
  • Cookie Usage

    Quantum Pro 360 uses cookies to understand our users’ behaviour, fix issues throughout the website, and further improve our services. By examining how our users interact with each section of the Quantum Pro 360 site, we can learn to optimise all other areas to increase engagement and provide an enhanced user experience. Furthermore, if there are any technical problems, we can be made aware of them through cookies, allowing us to quickly make fixes and prevent prolonged disruption of our services.

    Here are the three main variations of cookies that you will encounter when using Quantum Pro 360:

    Essential Cookies

    Essential cookies are crucial to the proper functioning of the Quantum Pro 360 website and its services. Without these cookies enabled, users will have a limited experience, and many features we provide will not work as intended.

    Google Analytics Cookies

    Google Analytics cookies help us to understand how users behave on the Quantum Pro 360 website and which sections are interacted with the most. Using this data, we can optimise our site and provide a better user experience for customers and visitors.

    Third-Party Cookies

    Third-party cookies are distributed by third-party websites that we may link to, such as brokers we are partnered with.

    How We Store Collected Data

    Quantum Pro 360 does not store any collected Personal Data on our servers, and we limit our user data collection to only what is necessary to fulfil our services.

    After creating an account on Quantum Pro 360, users will be referred to a partnered third-party broker. With the users’ consent, we will send any Personal Data to the broker they are assigned to. The broker is then responsible for storing, processing, protecting, and deleting Personal Data.

    Quantum Pro 360 ensures to partner with brokers who adhere to the GDPR and other applicable privacy laws. However, it is the users’ responsibility to familiarise themselves with the Privacy Policy of the broker they have been assigned to understand how their Personal Data is collected, processed, and stored.

    How Personal Data Is Protected

    Quantum Pro 360 takes great care to protect the Personal Data that it collects from visitors. We will only share your data with unauthorised parties if legally required to do so. In these circumstances, we will notify you in advance and request your informed consent.

    All Quantum Pro 360 staff are under strict confidentiality rules and are obliged to keep all Personal Data private. We ensure that only the minimum required staff members will have access to your data.

    We may, rarely, be required to disclose Personal Data to obey legal obligations, such as due to a request from a government entity. This is possible in certain circumstances, such as if a user is involved in a criminal investigation and authorities require access to information regarding their actions on our website.

    We may also be contacted by a third party and request to provide certain information. We will thoroughly investigate any requests to determine whether the third party has the legal right to the data it requests. In some cases, the request of the sender may outweigh the user’s right to privacy.

    Disclosure of Your Personal Data

    Quantum Pro 360 will not disclose any user data to any third parties without the user’s consent. However, users must be aware that their Personal Data will be processed by the Data Processor and should familiarise themselves with the relevant Privacy Policy found on the Data Processor’s platform. Quantum Pro 360, the Data Controller, may work with multiple Data Processors. All data that Quantum Pro 360 discloses is done so in accordance with all applicable privacy laws.

    Your Rights Regarding Your Personal Data

    As per the GDPR and other applicable privacy-related laws, you, the user, have the right to:

  • Access:Users have the right to gain access to all information the Data Controller has collected about them.
  • Rectification:Users have the right to rectify or amend Personal Data that they believe has been recorded incorrectly.
  • Restriction:Users have the right to limit access to their Personal Data in certain circumstances, as outlined in the GDPR.
  • Transfer:Users have the right to request the transfer of some or all of their Personal Data to a third party.
  • Deletion:Users have the right to request that the Data Controller deletes some or all of their Personal Data. It is the Data Controller’s responsibility to notify the Data Processors of this request.
  • Dispute: Users have the right to file a complaint to authorities if they believe that their rights have been violated in relation to the collection, processing, storage, or protection of their Personal Data.
  • Additionally, you can choose to:

  • Withdraw your consent to Quantum Pro 360 collecting and processing your Personal Data;
  • Dispute our collection of your Personal Data on the basis of legitimate interest if you can prove that your right to privacy outweighs the grounds we, as the Data Controller, have proposed.
  • Other privacy-related laws and regulations may apply according to your country of residence.

    Changes to This Privacy Policy

    Changes to the content on Quantum Pro 360, including this Privacy Policy, may be made at any point. Any changes may be made without prior notice to the user, and it is their responsibility to familiarise themselves with the latest version of all Quantum Pro 360’s agreements. All amendments will take effect immediately after being published on this website. Your continued use of Quantum Pro 360 represents your consent to this Privacy Policy and all other agreements.

    If you have any feedback or inquiries regarding this Privacy Policy and how we collect and process your Personal Data, please use the Contact Us page to find out how you can get in touch with us.